Support
Find answers to common questions or reach us directly.
FAQ
Browse the shop, add items to your cart, and proceed to checkout. You can also order directly via WhatsApp.
We accept M-Pesa and card payments. You will receive payment instructions after placing your order.
Yes. We deliver nationwide across Kenya. Delivery times vary by location.
Absolutely. Message us on WhatsApp with the product name and we will guide you.
Shipping
Delivery within Nairobi: 1–2 business days. Nationwide delivery across Kenya: 3–5 business days. Shipping costs are confirmed after order placement.
Returns
Unused items in original packaging may be returned within 14 days of delivery. Contact support before initiating a return. Return shipping costs may apply.
Privacy
We collect only the information necessary to process your order and communicate with you. We do not sell your personal data.
Terms
By using this website and placing orders, you agree to our terms of service. Product details and availability are subject to change. FORMA reserves the right to update policies as needed.